Laura Sabak

Customer Service Representative at The Chicago Lighthouse

Laura Sabak has a diverse work experience spanning multiple industries. Laura started their career in 1996 as a Warehouse General Labor at W.W. Grainger, where they performed various duties and operated equipment. Laura then worked at Wards as a Customer Service Manager, overseeing a team of customer service representatives and cashiers. After that, they joined Grainger Parts / Parts Company of America as a Will Call/Customer Service Phone Representative/Product Specialist, where they managed item additions and product information.

In 2001, Laura transitioned to Grainger Management LLC, initially working as a Product Information Specialist and later as a Product Hierarchy Content Analyst. In these roles, they focused on categorization, data cleansing, testing new systems, and improving existing processes.

Laura also has experience as a business owner, having operated Brandies Commercial Cleaning Services from 2012 to 2014. Laura provided various cleaning services and utilized disinfectants to kill pathogens.

Laura then worked as a Telephone Service Representative at OpticsPlanet, Inc., where they answered customer inquiries, made product recommendations, and closed sales by fostering relationships with customers.

Laura's other roles include Film Developer/Processor and Set-Up at Fotofab, where they processed film for metal etching, and Apprentice Electrician at Shamrock Electric Co., Inc.

Currently, Laura is working as a Customer Service Representative at The Chicago Lighthouse, where they handle customer inquiries and provides support.

Laura Sabak attended Oakton College from 1998 to 2000, earning an Associates degree in Fire Science. Laura then went on to study at DePaul University from 2003 to 2007, though no specific degree or field of study is provided.

Location

Chicago, United States

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The Chicago Lighthouse

Empowering Community Independence The Chicago Lighthouse is the most comprehensive agency serving people who are blind, visually impaired, disabled and Veterans in the United States. Each of our 40 programs and services are designed to help individuals of all ages, races, income levels, and abilities reach the same goal: to live as confidently and independently as possible. Our programs include: •Comprehensive Low Vision Services that provide low vision diagnosis, treatment, counseling, and assistive technology for people of all ages and backgrounds; •Employment Services, empowering individuals with disabilities and Veterans to gain the skills they need to support themselves and improve their quality of life; •Education that provides children, adolescents, and young adults with vision impairments and often other disabilities reach developmental and social milestones; and •Advocacy and Independent Living Programs, that enable clients to thrive in an accessible, inclusive community. In addition, The Lighthouse has developed several Social Enterprise businesses in the areas of Customer Service, Digital Accessibility Consulting, Manufacturing and Shipping that serve the dual purpose of providing our clients with accessible, inclusive jobs and generating revenue to support our clinical and social service programs.