Mark Solomkin

Mark Solomkin is an accomplished professional with extensive experience in telecommunications and data analytics, currently serving as Manager of QA/Telecommunications/Data Analytics and Manager of Workforce Management at the Children's Hospital of Philadelphia since July 2017. Prior to this role, Mark held various positions at DriveTime, including Contact Center Analyst II, where telecommunication support was provided at the enterprise level. Mark also worked at the University of Phoenix from March 2009 to August 2016, advancing from Contact Center Agent to Contact Center Manager and eventually to Enterprise Interaction Analyst, overseeing operational support for numerous departments and leading diverse teams. Mark holds a Master of Business Administration from the University of Phoenix and a Bachelor of Arts in History from Arizona State University.