Gary Loveman

In 2019 Dr. Loveman co-founded Well, a member engagement platform built to enable every individual to achieve their best health. Well's digital platform combines the member's health history with clinical algorithms, artificial intelligence, and dynamic incentives to guide every member toward improved health and lower costs. Well's platform is supported by a team of expert healthcare professionals and provides member support across the spectrum of healthcare needs including behavioral health, chronic condition management, health coaching and wellness, benefits and system navigation, pharmacy, and telemedicine.

Gary Loveman, Ph.D., is also a Senior Lecturer in the Department of Finance at Harvard Business School. He previously taught Service Management in the M.B.A. and executive education programs at the school from 1989-98. Loveman was awarded the B.A. in economics from Wesleyan University, and the Ph.D. in economics from the Massachusetts Institute of Technology, where he was an Alfred Sloan Doctoral Dissertation Fellow.

Dr. Loveman left HBS in 1998 and became Chairman, CEO, and President of Caesars Entertainment Corporation. During his 17-year tenure, Dr. Loveman oversaw a period of growth that included several major acquisitions making Caesars the largest and most diversified company in the gaming industry. In 2008, Caesars went private in a $30.7 billion transaction led by Apollo and TPG. He pioneered the use of cutting-edge technology and data analytics to deliver differentiated customer service and guest loyalty. Dr. Loveman also led the development of Wellness Rewards, Caesars’ widely recognized, incentive-based health and wellness program for the company’s 70,000 employees and their families. He was voted “Best CEO in the Hospitality Industry” for four consecutive years by the Institutional Investor magazine, was inducted into both the Hospitality and Gaming Halls of Fame and is the subject of case studies at HBS and Stanford Business School.

Dr. Loveman joined Aetna in October 2015, serving as president of Consumer Health and Service, Aetna’s health services business, through January 2018. The Consumer Health and Services organization was responsible for helping Aetna members achieve their best health and for fostering innovative collaborations with health care providers to improve the overall quality, cost, and experience for Aetna members. Dr. Loveman led the company’s population health management and consumer engagement strategies, health and clinical services, care management, digital consumer health products, analytics and data science, pharmacy, and marketing areas.

From 2012-15, Dr. Loveman chaired the Business Roundtable’s Health & Retirement Committee, which focuses on improving the quality and affordability of the nation’s health and retirement systems. He serves on the Board of Trustees at Boston Children’s Hospital and the Board of Directors of the Boston Celtics, where he is a member of the ownership group. He served previously on the Visiting Committee of the MIT Department of Economics and the boards of FedEx, Coach, and Ventas Inc.