Marcy Walker

Marcy Walker has extensive work experience in the field of user experience and human factors engineering. Marcy is currently serving as the Director of User Experience at The Chronicle of Higher Education since March 2021. Prior to this, they held positions as the Principal User Experience Designer from June 2017 to the present, and as the Senior User Experience Designer from March 2012 to June 2017, both at The Chronicle of Higher Education.

Before joining The Chronicle of Higher Education, Marcy worked as a Senior User Experience Professional at ATPCO from September 2007 to March 2012. Prior to that, they served as a Senior Human Factors Engineer at Q.Know Technologies from March 2006 to August 2007.

Marcy has also gained experience as a Human Factors Engineer at JDA Software (formerly Manugustics) from July 1996 to February 2006, and at Manugistics from 1996 to 2006. Marcy began their career as a Human Factors Engineer at IBM from September 1990 to June 1996.

Overall, Marcy Walker has a strong background in user experience and human factors engineering, with a focus on various roles and responsibilities in different companies throughout their career.

Marcy Walker completed their education with a Bachelor of Arts degree in Psychology from Shepherd College in 1987. Later, they pursued a Master of Arts degree in Psychology with a specialization in I/O from James Madison University, graduating in 1991. In addition to their formal education, Marcy also obtained a certification in Human-centered Service Design from IDEO U in 2018.