Jenica Zamora currently serves as an HR Technician and previously held the position of HR Program Assistant at the City of Pleasanton since October 2022. Additionally, Jenica has been a Guest Experiences Representative at the Chase Center since November 2019, where responsibilities include ensuring guest satisfaction and managing ticketing processes for various events. Previously, Jenica worked as a Community Assistant at the University of San Francisco from August 2021 to May 2022, providing customer service and support to residents and visitors. Early experience includes a role as a Seasonal Associate at Amazon Fulfillment Centre in the summer of 2019. Jenica holds a Bachelor of Science degree in Business Administration and Management from the University of San Francisco, completed in May 2022, and graduated from Tracy High School in 2018.