Wojciech Kapica has a Bachelor's degree in English Linguistics: Business English from the University of Silesia in Katowice. Wojciech has extensive experience in Incident and Major Incident Management, having held various roles at Capgemini from June 2012 to August 2021. Currently working as a Senior ServiceNow Developer at The Cloud People Global, Wojciech excels in overseeing processes, generating reports, and managing high-priority incidents using ITIL V3 methodology. Wojciech is skilled in communication, problem resolution, and maintaining strong relationships with clients and stakeholders.
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