Cristian Roblero Acuña serves as Jefe de Operaciones y Franquicias at THE COFFEE STORE since October 2023, where responsibilities include developing sales budgets, integrating key KPIs for optimal resource management, and enhancing communication to ensure perfect execution in stores. Prior experience includes the role of Gerente de operaciones at Frutos, overseeing operations and sales targets, and Líder de Operaciones at Alsea, focused on identifying business trends and improving store performance. Cristian's earlier positions include Mentor Coach Manager and Retail Manager at Starbucks, Supervisor de operaciones at CineHoyts Chile, and Supervisor zonal at Munchi's. Cristian holds a Diplomado en Administración de Negocios from Pontificia Universidad Católica de Chile and degrees in hotel and tourism management and culinary administration from Duoc UC and Universidad Santo Tomás, respectively.