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W. Garrett McFarland

Senior Director, Customer Engagement Operations at The College Board

W. Garrett McFarland is a seasoned professional in customer engagement and technical support with extensive experience at The College Board since September 2010, where roles have included Senior Director for Customer Engagement Operations, Technical Support and CE Tools, and Technical Support. Prior to this, W. Garrett McFarland served as a Criminal Appeals Intern at the Florida Office of the Attorney General. Educational credentials include a Master of Science in Management, Strategy, and Leadership from the Eli Broad College of Business at Michigan State University and a Bachelor of Science in Criminology from Florida State University.

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The College Board

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The College Board is a non-profit organization that clears a path for all students to own their future through the Advanced Placement Program, the SAT, Official SAT Practice on Khan Academy, BigFuture, and more.


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