The Community Company
Gretchen Hirzel serves as the Director of Member Success at The Community Company, Forbes Councils, and YEC, all since December 2015. In these roles, Gretchen specializes in enhancing member experience through curated networking, peer-to-peer support, and various member benefits, including brand building and media opportunities. Gretchen holds education credentials from Northern Michigan University, attended from 2010 to 2011.
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The Community Company
At The Community Company, we believe that community is the next frontier of customer service. Our pioneering methodology enables brands to transform their customer base into highly engaged, curated communities that drive greater loyalty and improve overall retention.