The Cotswold Company
Christian Trotter is an experienced professional in customer service and sales management, currently serving as Head of Customer Service at The Cotswold Company since May 2022. Previous positions include Customer Relationship Management Manager at Fred. Olsen Cruise Lines, where responsibilities involved embedding CRM systems and improving customer journeys, and Head of Sales and Customer Service at Certas Energy, overseeing sales and operational performance for the Heating Services division. Trotter has also held roles as General Manager of Customer Service at APT - Luxury Cruising & Touring, Workforce Planning Manager at Aviva plc, and Contact Centre Manager at both Hoseasons and Australian Pacific Touring. Trotter holds a Bachelor of Business in Travel and Tourism from Victoria University and a VCE in Economics from Saint Bede's College.
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The Cotswold Company
Effortless yet beautiful designs. Dynamic practicality. Real affordability. Having a place to call home. These are the things we believe in. Whatever life throws at you, if you’ve got somewhere that feels like home – somewhere loved and lived-in – you’ll have a place of your own. From our oak, painted and pine furniture, surround yourself with timeless furniture designs that’ll stay with you as life unfolds. Pieces that could tell stories of their own. And accessories that just feel right, whatever your style may be, and wherever your home is. That’s forever furniture. And that’s what you’ll find here at The Cotswold Company.