Mark Trueman

Operation Team Lead at Allied Universal Compliance and Investigations

Mark Trueman began their work experience as a Claims Handler at Ageas UK in November 2010, where they managed complex and high-value vehicle theft cases. Mark prioritized tasks to meet daily deadlines, provided excellent customer service, and minimized company costs. In March 2012, they transitioned to The Cotswold Group as a Team Leader, managing a team of case handlers and compiling detailed reports for major customers. Mark later became a Claims Investigator, conducting face-to-face interviews and compiling detailed reports until June 2015. Finally, Mark became an Operation Team Lead at The Cotswold Group, where they led a team of 11, met financial targets, adhered to client SLAs, and conducted quality reviews of case managers' work.

From 2000 to 2007, Mark Trueman attended Cleeve Secondary School. There is no information available regarding any degree or field of study during this time.

Links


Org chart

Timeline

  • Operation Team Lead

    June, 2015 - present

  • Claims Investigator

    August, 2013

  • Team Leader

    March, 2012