Alvaro Garcia M

Alvaro Garcia M's work experience begins in 2001 as an SAP R/3 FI Support at Hewlett-Packard. Alvaro later takes on roles such as Global Business Center Engineer, SAP FI Support Engineer, and SAP FI Project Manager and Deep Support. In 2008, they become the ITIL Change Manager and Application Services at Hewlett-Packard, where they reengineer various applications to improve interface processes. Alvaro also serves as the ITIL Problem Manager, coordinating global development teams to reduce incidents and improve finance application availability. In 2014, they become the Chief Executive Officer of GRUPO 414 S.A. de C.V., creating a new Trade Marketer Company and establishing new processes. In 2015, Alvaro joins Morgan Stanley as the Information Technology Infrastructure Manager, responsible for managing Enterprise Network Services Process Management Operations. Alvaro later becomes the IT DevOps Manager, developing strategies for network services and optimizing the Consumer Identity and Access Management platform. In 2020, they take on the role of Director of Information Technology Operations at Clip, where they manage IT operations strategy and network services. In 2021, they become the Senior Engagement Manager at Rackspace Technology, overseeing customer engagements and projects in cloud environments. Finally, in 2022, Alvaro joins The Credit Pros as the Head of Information Technology.

Alvaro Garcia M completed a Leadership and Management Diploma at ITESM in 2013. Prior to that, they pursued a degree in Business Administration at ITESO Universidad Jesuita de Guadalajara from 1997 to 2001. Additionally, Alvaro holds a certification in ITIL from ITIL Managers, although the specific month and year of the certification are unknown.