Anastasiia Svichar

Anastasiia Svichar is an experienced professional in financial monitoring and customer support, currently serving as an Analyst on the financial monitoring team at Fintech Band since October 2023. Previously, at The Credit Thing, roles included Head of Fraud & Financial Monitoring Operations, Senior Fraud Analyst, Fraud & Financial Crime Manager, and Manager of Customer Support Services. Additionally, experience at monobank and А-Банк as a Customer Support Specialist focused on customer guidance and complaint management. Prior to these roles, a Sales Specialist position at mTa.ua involved writing sales scripts and managing client relations. Anastasiia holds a Master's degree in Journalism and a Bachelor's degree from Yuriy Fedkovych Chernivtsi National University.