The Crossroads Group
Katie is a graduate of The University of Texas with a B.S. degree in Mathematics Sciences- Statistics (cum laude graduate). Katie has academic and/or field experience with programming, computer science, actuarial modeling, and quantitative business analysis. Katie is the lead in-house Power BI project developer. Katie is a gifted communicator and currently manages several community health center patient survey projects. In her spare time, Katie enjoys dancing, working out, and spending time with family.
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The Crossroads Group
Since 2003, the mission of The Crossroads Group is simply to help organizations hear and respond to the voice of the customer/stakeholder and report findings in a manner that facilitates effective follow-up action at all levels (from senior leadership to front-line staff). While specializing in the community health center, rural health clinics, health departments, and other primary care delivery organizations, the Crossroads Group also is experienced in providing services for pharmacies, specialty care centers (e.g. Nephrology), Emergency Rooms, and hospitals. The Crossroads Group is also experienced working with health plans and health plan surveys and has provided services in other industries such as education, residency programs, and banking and has implemented several custom surveys to assess special programs or grant-funded projects.