Deborah Morden has been working in the field of customer experience and contact center management since 1977. Deborah currently serves as the Managing Partner at Contact Strategies Inc. and Program Specialist at The Customer Group, where Deborah provides expert guidance in customer experience design and contact center operations. Prior to this, Deborah held the role of Phone Power - National Account Manager at Bell Canada, where Deborah worked with clients in the Financial and Manufacturing sectors.
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