Bryan Gregory is a Customer Experience Leader with over 20 years of experience in strategic insights, data analysis, and employee engagement, currently serving as Vice President of CX Solutions at The Daniel Group. They have worked in various roles within the realm of customer experience, including positions as Global Director of Customer Success at GE Digital and Leader of Customer Experience at Carter CAT. As an Adjunct Instructor at Virginia Tech, Bryan teaches game coverage basics and customer experience best practices to aspiring video leaders. Bryan's educational background includes a BA in Communications/Broadcasting from Alderson-Broaddus University and a Reliability Engineering certification from the University of Tennessee-Knoxville. Previously, they produced and co-hosted for Motor Trend Television's Tech Garage from 2014 to 2020.
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