Alexis Herrera

Alexis Herrera is an experienced IT professional currently serving as an Associate at The Depository Trust & Clearing Corporation (DTCC) since May 2017, specializing in creating training and educational video content, developing internal websites, and utilizing Microsoft Power Apps and Power Automate for process automation. Previous roles include Senior Information Technology Business Analyst and Analyst at DTCC, where responsibilities encompassed gathering business requirements and maintaining web platforms. Alexis has also gained valuable experience as a freelance writer and in customer service roles at Amazon's Mechanical Turk, Tampa-Hillsborough County Public Library, Barnes & Noble, Homegoods, and Lowe's Companies, Inc. Alexis holds a Bachelor of Science in Information Technology from the University of South Florida and multiple degrees and certificates in computer programming from Hillsborough Community College. Volunteering efforts included participation in Feeding Tampa Bay and initiatives to improve employee onboarding through Agile methodologies.