Founded by Ronald Doan in 1981, The Doan Group appraisal and adjusting services have expanded to service the entire U.S. Doan's 40+ years of success were built upon our core principles of fairness and quality.  

As an extension of your claims team, we offer a robust level of knowledge and experience to include auto, specialty vehicle, property, heavy equipment, desk reviews, subrogation, appraisal clause, diminished value, demand settlement, expert witness, auction, fleet management, fuel sample, and salvage consulting services. 

Our appraisers and adjusters are trained to utilize all current estimating systems and each claim file is reviewed for accuracy and guideline adherence prior to submission. We strive to give the client the most accurate appraisal, documented with effective photos, in the quickest cycle time.

To offer our clients the premiere appraising and adjusting service experience, we form strategic relationships with best-in-industry partners that can offer the preeminent claims technology platforms. Our data center is a carrier-class facility with both our facility and network carefully monitored 24 hours a day, 7 days a week, to ensure constant application availability for our customers.

Doan is also involved as a member of the National Association of Women Business Owners, Women’s Industry Network, National Auto Body Council, Collision Industry Conference, CIECA, Phoenix Leadership Foundation, and SkillsUSA.

Insurance

Data Center

Property Development

Real Estate

The Doan Group - Corporate

Ronald Doan

Stanley Santaniello

Mike Chamberlain

Roger Crowley

The Leadership Team at The Doan Group oversees strategic direction and decision-making to drive the company's mission of providing exceptional appraisal and adjusting services. Comprising key executives, including the Founder and CFO, this team collaborates to enhance operational efficiency, foster industry partnerships, and uphold the company's core values of fairness and quality. By leveraging their extensive experience, they ensure that The Doan Group remains a leader in the industry while promoting an environment of excellence and innovation.

Leadership Team

Sales Team

Claims Specialists

Leadership Team

About

Team members

Other teams at The Doan Group - Corporate

Sales Team

Claims Specialists