The Dorchester Collection provides one of the world's largest selections of luxury hotels.

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The Dorchester Collection

The Dorchester Collection's headquarters in London, United Kingdom

Christopher Cowdray

Wendy Potter

Helen Smith

Milet Lukey

Beth Aarons

Tricia Noble

Brittney Murtha

Karine Rodier-Gaggl

Roland Fasel

Philip Morris

Francois Delahaye

The Finance and Accounting Team at The Dorchester Collection is responsible for managing the financial health of the luxury hotel portfolio. This team oversees budgeting, financial reporting, revenue management, and accounting operations to ensure strategic financial planning and compliance. By providing detailed analysis and insights, they support decision-making processes, optimize revenues, and maintain the company's prestigious status in the hospitality industry.

Finance and Accounting Team

The Marketing and Communications Team at The Dorchester Collection is responsible for promoting the brand's luxury offerings through strategic marketing initiatives, digital engagement, and compelling content creation. They manage social media channels, coordinate marketing collateral, and implement CRM strategies to enhance guest engagement and drive bookings. This team plays a crucial role in maintaining the brand's prestigious image while communicating the unique experiences offered at each hotel.

Marketing and Communications Team

The Customer Experience and Support Team at The Dorchester Collection is dedicated to delivering exceptional service and enhancing the guest experience across their luxury hotel properties. This team manages reservations and sales, oversees the global contact center operations, and ensures a seamless communication flow between guests and hotel staff. Additionally, they focus on employee well-being and diversity initiatives, fostering a welcoming environment that aligns with the Collection's high standards of hospitality.

Customer Experience and Support Team

The Information Technology Team at The Dorchester Collection is responsible for managing and enhancing the company's technological infrastructure to support luxury hotel operations. This team ensures seamless integration of hotel applications, manages customer relationship management systems, and oversees guest technology initiatives, all while utilizing data analytics to optimize performance and enhance the guest experience. With a focus on technical delivery and business intelligence, the team plays a critical role in maintaining innovation in the luxury hospitality sector.

Information Technology Team

The Human Resources and People Management Team at The Dorchester Collection is focused on fostering a dynamic and inclusive workplace culture that attracts, develops, and retains top talent. They manage talent acquisition, employee engagement, performance management, and organizational development, ensuring that the team's values align with the company's commitment to luxury service and exceptional guest experiences. Through strategic initiatives, they enhance employee satisfaction and promote a cohesive and motivated workforce across all properties.

Human Resources and People Management Team

The Sales and Business Development Team at The Dorchester Collection focuses on driving revenue and expanding market presence by cultivating relationships with potential clients and partners. They strategize and execute sales initiatives, manage group bookings and events, and enhance the overall guest experience, ensuring that the unique luxury offerings of the collection are effectively promoted to a global audience.

The Dorchester Collection

Org chart

Teams

Finance and Accounting Team

Marketing and Communications Team

Customer Experience and Support Team

Information Technology Team

Human Resources and People Management Team

Sales and Business Development Team

Offices

The Dorchester Collection

Org chart

Teams

Finance and Accounting Team

Marketing and Communications Team

Customer Experience and Support Team

Information Technology Team

Human Resources and People Management Team

Sales and Business Development Team

Offices

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