Brianne Baskette

Brianne Baskette is the senior technical manager for AWS and leads the technical team in delivering top-drawer customer support and technical services. She excels in all areas of technical support, specializing in Dragon Medical One deployments. Adept in installation, support, all levels of training, workflow creation/training prep, and senior tech support, Brianne has served as IT manager since 2014. A key leader, Brianne guides the Dragon People technical team with a spirit of excellence and unparalleled technical insight. She conducts top-level client deployments around the world and trains end-user teams on the use of the entire Dragon product line. She supports implementation teams deploying across large networks, including Windows server management and client software deployment. In addition, Brianne leads the “Jedi council” support team fielding, assigning, and resolving technical support queries for Dragon and associated products for clients around the globe. Her technical experience developed from an innate fascination with technology. She has a Bachelor of Science degree in History and a Bachelor of Arts degree in English.

Brianne lives in beautiful Southeast Tennessee with her wife and daughter. She has worked with computers and people throughout her life, striving to find the best way to integrate the inherent human need to communicate with the burgeoning possibilities of the Digital Era. She’s always looking for new opportunities that will lead to new and unexpected intersections of humanity and technological achievement.