Davon Mason

Davon Mason is an Associate IT Analyst at The Education Trust, where responsibilities include ensuring system uptime and performance through routine maintenance tasks and providing technical support to end-users by addressing level 1 and level 2 helpdesk tickets. Prior experience includes a role in Information Technology at The Education Trust, delivering customer-oriented IT support and managing equipment and software licenses, as well as positions in electronics and general merchandise at Target and as a crew member at McDonald's. Davon Mason completed education in Information Technology, specializing in Computer Systems Networking and Telecommunications, at the Community College of Baltimore County, and participated in the nPower program from 2019 to 2020.