Laura Brown is an experienced registered nurse with a comprehensive background in care management and acute care nursing. Currently serving as an RN Care Manager at Optum Care Network since May 2020, Laura specializes in the Call Us First Resource Call Center, focusing on Medicare and delegated Medicare Advantage. Prior to this role, Laura worked as an RN Case Manager at a private company and spent 18 years at EvergreenHealth, where responsibilities included acute inpatient utilization review and case management across various units. Laura's nursing career began at the Life Care Center in Bothell, with over a decade of experience in progressive care, telemetry, and multiple specialized units. Educational qualifications include a Bachelor of Science in Nursing from the University of Washington, an Associate of Science in Nursing from Shoreline Community College, and practical nursing training from North Seattle College.
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