John Scarlata

John Scarlata is an accomplished professional in service delivery management with extensive experience in the financial services sector. Currently serving as a Senior Service Delivery Management Associate at the Federal Reserve Bank of New York since June 2018, John collaborates with business areas to ensure adherence to security guidelines and acts as a liaison between technology and audit teams. Prior to this role, John held various senior management positions at Morgan Stanley between 2010 and 2017, overseeing service desk operations, project management, and technical support for thousands of users across multiple regions. John's career began at JP Morgan Chase from 2006 to 2010 and included significant roles at Bank of America from 1999 to 2005. John earned a Bachelor of Business Administration in Business Administration and Management as well as a Bachelor of Business Administration in Marketing from Drexel University.