Heather Miles Austin

Heather Miles Austin is a seasoned public relations professional with extensive experience in strategic communications, community relations, and crisis management. Currently serving as Principal and Phoenix Office Managing Director at The Ferraro Group since March 2014, Heather leads a team that partners with clients across multiple states, specializing in impactful community relations and corporate social responsibility initiatives. Previous roles include President of Tangerine Communications, where revenue doubled annually under their leadership, and Account Manager at Off Madison Ave, providing marketing strategies for higher education clients. Heather has contributed to various organizations, including the East Valley Partnership Board of Directors and Cadence at Gateway, and has a strong educational foundation with a Bachelor of Science in Public Relations and Marketing from Northern Arizona University.