The Frankie Shop
Miranda DIVINA serves as the Customer Care Team Leader at The Frankie Shop since January 2023, where responsibilities include establishing a new customer service division and managing the team. Prior to this role, Miranda worked at diptyque Paris as a Customer Care Logistic Advisor from January 2021 to April 2023, overseeing daily operations, ensuring compliance with service level agreements, and coordinating logistics to enhance service quality. Earlier experiences include positions focused on e-commerce and customer service across various companies, including GAUTHIER & CIE, BY TERRY, and Beulah London. Miranda holds a Master's degree in International Fashion Marketing and a Bachelor's degree in Global Business from Coventry University, along with a personal assistant degree from Lycée Carcado Saisseval.
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The Frankie Shop
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Since the beginning, The Frankie Shop has championed an authentic and intimate relationship with fashion. Founded in 2014 by Française-turned-New-Yorker Gaëlle Drevet, The Frankie Shop has become synonymous with smart, oversized suiting: the trademark style of a signature aesthetic rooted in individuality and unfettered self-expression. Modern and timeless, cosmopolitan and universal, done and undone, Paris and New York, masculin-féminin… Frankie does it all and for everyone. This spirit proved to resonate well beyond NYC. Today, the Frankie Shop is a multinational concept store with locations in both New York and Paris and is carried in top luxury department stores across Europe. In 2022, they launched their men’s and unisex lines, reaffirming their inclusive ethos and irreverent role in the global fashion marketplace. 📍NYC - 59 Crosby St & 100 Stanton St 📍Paris - 7 & 14 rue Saint-Claude