Hana Saif Al-Dawla

Hana Saif Al-Dawla has a diverse work experience, primarily in customer service and administrative roles. Hana most recently worked at The Giving Movement as a Customer Service Representative, starting in September 2021. Prior to that, they were also a Customer Service Representative at Namshi.com from April 2019 to September 2021. Hana gained experience in customer service at Wadi.com, where they worked in inbound and outbound call departments as well as an escalation department from February 2018 to February 2019.

Hana also has experience as an Administrative Assistant at Safari Oil & Gas Co. Ltd. from August 2014 to September 2017. In this role, they handled various HR administrative tasks, including documenting HR actions, managing personnel files, and supporting the HR department. Before that, they worked as an Executive Assistant at REGUS (Saudi Arabia) from September 2013 to January 2014, where they dealt with customers, handled financial matters, and performed various administrative duties.

Their earlier experience includes working as an Administrative Officer at Safari Oil & Gas Co. Ltd. from June 2012 to June 2013. In this role, they processed financial and business records, communicated with clients for invoicing purposes, and prepared reports for management.

Overall, Hana Saif Al-Dawla has developed customer service and administrative skills throughout their work experience.

From 2007 to 2012, Hana Saif Al-Dawla attended Ahfad University, where they obtained a Bachelor's Degree in Development Studies.