Mohamed Makki

Mohamed Makki has a diverse work experience in customer service roles. Mohamed is currently working as a Customer Service Specialist at The Giving Movement, where they respond to client inquiries and handles order processing. Before that, they worked as a Customer Service Representative at Dubai Health Authority. Prior to that, they were an Escalation and Customer Relation Specialist at Namshi.com, where they handled consumer rights and escalated issues to management. Mohamed also worked as a Customer Service Representative at Roads and Transport Authority, handling complaints, requests, and online services. Earlier in their career, they were a Telesales Specialist at Moulin Shopping General Trading, where they built relationships with customers and promoted products. Mohamed started their career as a Customer Service Specialist at Zain Sudan, leading a team in equipment maintenance and providing support to end users.

From 2006 to 2011, Mohamed Makki studied at Sudan University of Science and Technology. During this time, they pursued a Bachelor's degree in Surveying Engineering.