The GPT Group
Elvis Soiza is an experienced customer solutions manager currently serving at GPT Group since September 2013, where expertise in customer experience activities is provided. Previously held the role of Queensland General Manager at First Contact from July 2011 to August 2013, successfully implementing concierge services in the Queensland commercial market and managing a team of 30. Prior to that, served as Chief Concierge at Sofitel Brisbane Central from February 2004 to July 2011, overseeing a team of 20 and addressing complex customer requests. Additional leadership experience includes presidency at Les Clefs d'Or Australia, general manager role at Golden Espresso Pty Ltd, and chief concierge position at Stamford Plaza Brisbane. Elvis holds a Diploma in Business & Hotel Management from the Hotel & Catering Industry Training Board in London and GCSE qualifications from Cardinal Newmans Roman Catholic Boys High in London.
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The GPT Group
We shape leading experiences across office, retail and logistics. We’re one of Australia’s largest property groups, managing more than $30 billion worth of assets across the country. Our sustainable returns from investments come from focusing on what matters most to customers — a great experience and doing good. Every day, our people are driving positive impact for people, place and planet. They’re inquisitive, pioneering industry firsts and pushing new ideas to deliver exceptional outcomes. Our Manifesto We create experiences that drive positive impact for people, place and planet. Millions of people spend their time with us. Winning their hearts begins and ends with experiences. We understand people’s needs and shape our places around their journeys. We ask and never assume. We create the firsts that others follow. We act knowing that a better tomorrow is up to us. We act for a better tomorrow GPT is consistently ranked as one of the best performing real estate companies in international sustainability benchmarks and awards. GPT is a constituent of the Dow Jones Sustainability Index, and has ranked in the top five most sustainable real estate companies globally for a decade. GPT is also a top performer in GRESB (the Global Real Estate Sustainability Benchmark). GPT was the first Australian real estate company committed to the UN Global Compact.