Mishab Ikkappadath is an experienced Cisco Contact Center Enterprise and Network Security Engineer currently employed at The Group Securities since January 2021, where responsibilities include the administration and maintenance of systems such as Cisco Contact Centre Enterprise, Fortinet Firewalls, and Cisco ACI infrastructure. Prior to this role, Mishab worked as a Cisco UCCE Engineer at Qatar General Electricity & Water Corporation (Kahramaa), focusing on the design and implementation of various Cisco communication systems. Additional experience includes positions at Accenture, Future Focus Infotech, Nokia, Saudi Delta Group, and Sasken Network Engineering, spanning over a decade in network engineering and unified communications. Mishab holds a Bachelor of Technology in Electronics and Communication Engineering from MES College of Engineering, Kuttippuram.