The Gwen, A Luxury Collection Hotel
Jeremy Goodrich is a dedicated hospitality professional with a strong background in guest services and hotel operations. Currently serving as a Front Desk Agent at The Gwen, A Luxury Collection Hotel since November 2022, Jeremy emphasizes luxury hotel standards and enhances guest satisfaction while acting as a role model for peers. Prior experience includes a Guest Services Associate role at Four Points by Sheraton, where customer service skills were significantly elevated, and a Front Desk Supervisor position at Casablanca Inn, which involved leadership and advanced customer care responsibilities. Jeremy is pursuing a Bachelor's degree in Business Administration and Management at DePaul University, expected to graduate in June 2026.
The Gwen, A Luxury Collection Hotel
Perfectly situated in the heart of the Windy City, The Gwen, a Luxury Collection Hotel, Chicago is housed within the landmark McGraw-Hill Building on Michigan Avenue. The reimagined icon is adorned with allegorical panels created in 1929 by the innovative sculptress Gwen Lux, the hotel’s namesake. Embracing her artistic spirit, the 311-room hotel, featuring 34 suites, also celebrates the energy and glamour of Chicago in the 1930s. Offering the best of Chicago from right outside its doors, The Gwen is located on the Magnificent Mile, minutes away from premier shopping, world-class dining and exciting cultural and entertainment hotspots, such as Navy Pier and Millennium Park. Connected to The Shops at North Bridge, The Gwen provides guests with enclosed access to upscale retailers, such as Nordstrom Michigan Avenue, Stuart Weitzman and Hugo Boss.