The Gwen, A Luxury Collection Hotel
Jeremy Goodrich is a dedicated hospitality professional with a strong background in guest services and hotel operations. Currently serving as a Front Desk Agent at The Gwen, A Luxury Collection Hotel since November 2022, Jeremy emphasizes luxury hotel standards and enhances guest satisfaction while acting as a role model for peers. Prior experience includes a Guest Services Associate role at Four Points by Sheraton, where customer service skills were significantly elevated, and a Front Desk Supervisor position at Casablanca Inn, which involved leadership and advanced customer care responsibilities. Jeremy is pursuing a Bachelor's degree in Business Administration and Management at DePaul University, expected to graduate in June 2026.