Wendy Kershaw

Head Of Central Operations at The Gym Group

Wendy Kershaw has a diverse work experience spanning several industries. Wendy started their career as a Conference Banqueting staff at Moor Hall Hotel & Spa in 1998, before moving on to become a Duty Manager at Harboro Hotel. At Harboro Hotel, Wendy had various responsibilities including managing the bar, restaurant, hotel rooms, and ensuring smooth operations for functions.

In 2001, Wendy joined Fitness First UK as a Sales Manager and gradually progressed to become a General Manager/Cluster Manager. Wendy'srole involved building and leading successful teams across multiple clubs, with a particular focus on turning around underperforming sites. Wendy later took on the position of Regional Business Manager, where they led a team of General Managers, managed P&L across various aspects of the business, and prioritized net membership growth.

In 2012, Wendy joined The Gym Group as a Regional Manager, overseeing the management of 15 gyms across different locations. Wendy took full responsibility for regional management accounts, ensuring positive net membership growth, and balancing business management through key performance indicators (KPIs) including NPS (Net Promoter Score). Wendy also played a significant role in the launching of new gym sites from the build phase to the pre-sale and open phases.

Most recently, Wendy served as the Head of Central Operations at The Gym Group starting in January 2019. Unfortunately, precise details regarding their role and responsibilities in this position are not provided.

Wendy Kershaw attended Rutland College from 1998 to 2000. There is no information provided about any degree or field of study. Additionally, Wendy also attended John Willmott, although no specific dates or details were given.

Links

Timeline

  • Head Of Central Operations

    January, 2019 - present

  • Regional Manager

    September, 2012