The Hanover Insurance Group
Benjamin Patterson, MBA, currently serves as Unit Manager for Specialty Claims, Professional Liability at The Hanover Insurance Group, a position held since August 2016. In this role, Benjamin develops best practices and claim handling standards, oversees a team managing over 1,500 moderately complex cases, and handles HR matters with diligence. Key achievements include participation in strategic initiatives and serving on advisory boards. Previous experience includes roles as a Specialty Claims Analyst at The Hanover Insurance Group and a Claim Examiner at Chubb NA, where responsibilities included managing substantial claim portfolios and enhancing department resources. Benjamin holds an MBA and a BSBA in Management with a minor in Insurance/Finance, both from the University of Hartford.
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