Cilsy Harris currently serves as Senior Vice President and Chief Information Officer for Insurance and Service Applications at The Hanover Insurance Group, leading the transformation of Corporate and Enterprise Insurance Services. With a career spanning over three decades at Hanover, notable roles include Vice President of Corporate/Enterprise CIO, Personal Lines Business Delivery, and Application Services, where responsibilities ranged from delivering strategic IT investment roadmaps to managing large-scale IT development efforts. Prior experience includes working as a Senior Systems Consultant at The Boston Company, focusing on streamlining banking processes. Cilsy Harris holds a B.S. in Chemistry from Boston College, as well as certifications in Leadership Development and Energy Leadership from the Institute for Professional Excellence in Coaching.
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