The Hartford
Jim Casella has extensive experience in technical operations and management, currently serving as Service Restoration Manager at The Hartford since July 2019. Prior to this role, Jim held multiple positions at IBM, including Technical Storage Team Lead, where responsibilities included overseeing operations, security, and customer satisfaction for a major financial client. Jim's career spans various technical roles such as SAN Technical Account Focal and Storage Administrator, and includes significant experience with EMC Corp as a Senior Technical Trainer and Software Analyst. Educational qualifications include an MBA in Management Information Systems from Central New England College.
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The Hartford
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The Hartford is a leader in property and casualty insurance, group benefits and mutual funds. With more than 200 years of expertise, The Hartford is widely recognized for its service excellence, sustainability practices, trust and integrity.