Terina Smith

Terina Smith has extensive experience in project delivery and governance within The Hartford, beginning in October 2000. Currently serving as a Delivery Lead, Terina Smith specializes in supporting offshore transitions and ensuring compliance with project governance. Previous roles at The Hartford included Manager of BPO Operations, Senior Vendor Contract Manager, and Manager, focusing on risk mitigation, contract compliance, and supplier relationship management. Terina Smith also has a background in process optimization through project management, internal audit consultative roles, and claims handling. Prior to The Hartford, Terina Smith worked as an Assistant Case Manager at HealthDirect/AIG, providing medical management for worker compensation claims. Educational qualifications include a B.S. in Health and Science from Quinnipiac University and an Associate's degree in Clinical/Medical Laboratory Science from Manchester Community College.