Jamie Lai

Jamie Lai, MSW, RSW, currently serves as the Director of Quality and Communications at ESS Support Services, where responsibilities have included roles such as Manager of Community Development and Manager of the H.E.A.R.T.S Caregiver Program since December 2020. Jamie also works as a Psychotherapist at The Healing Collective and as a Sessional Instructor at Humber College. Previous experience includes serving as an Education Facilitator at the Schlegel-UW Research Institute for Aging and as a Field Placement Supervisor at Centennial College. Prior positions include Program Worker at Mon Sheong Foundation and Client Services Coordinator/Case Manager at Carefirst Seniors and Community Services Association. Jamie holds a Master's degree in Social Work from the University of Windsor, as well as additional qualifications in Project Management from the University of Toronto, and dual Bachelor's degrees in Society, Culture, and Religion and Gerontology and Health Studies from McMaster University.