Rhonda Durham

Rhonda Durham possesses extensive experience in the heating and cooling industry, having held various leadership and management roles over several decades. Currently serving as Ductless Heat Pump Sales and Customer Service Manager at The Heat Pump Store since March 2016, Rhonda previously worked as Retail & Customer Service Manager at Pyramid Heating & Cooling and held a temporary assignment as Customer Service/Dispatch Coordinator at Red's Electric Company, Inc. Rhonda's significant tenure at First Call Heating & Cooling spanned 22 years in several capacities, including Residential Service Department Manager, where oversight of service operations was a primary focus. Educational qualifications include completion of coursework at Portland Community College and a certification in Advanced Strategic HR Management from Cornell University. Rhonda's career is marked by a commitment to service excellence and team development across various organizations.