Jenny Ma is an accomplished professional with extensive experience in talent development and learning strategies, currently serving as Learning Strategy Manager at The Home Depot Canada since September 2016. Previously, Jenny held several positions at Express Scripts, including Training & Quality Assurance Coordinator, where comprehensive training programs were developed for the Contact Centre, and Assistant Trainer, focusing on implementing new training materials and enhancing call-flow procedures. Jenny's career also includes entrepreneurial experience as the founder of Sweet Kisses Jewelry and roles in customer service and data processing. Jenny holds a BA in Geography and a Professional Certificate in Management from York University.
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