Jyoti Shah

Jyoti Shah has extensive experience at The Home Depot, serving in various leadership roles since January 2005, including Sr Director - Online and Marketing Analytics and Director - Online and Marketing Analytics. In current responsibilities, Jyoti Shah oversees the Site Optimization Program, Conversational Commerce, and Loyalty Experience for B2B Customers, managing a 16-member team. Earlier in the career, Jyoti Shah led an e-commerce product management team and held key roles focused on customer experience and inventory solutions. Prior experience includes serving as a Project Manager/Business Analyst at GE Energy - Birlasoft. Jyoti Shah holds a BS in Engineering with a specialization in Electronics Engineering from the University of Mumbai.