Kayla Iler

Kayla Iler is an accomplished professional with extensive experience in sales operations and management, currently serving as Contact Center Director for Virtual Apron at The Home Depot since February 2022. In this role, Kayla leads a cross-functional team and has successfully designed virtual account management strategies to enhance customer relations within the Pro landscape. Prior to this, Kayla held several key positions at Build with Ferguson, including Director of Sales and Service, where significant revenue growth and sales performance improvements were achieved. Kayla's background encompasses a variety of roles, showcasing a strong record of driving sales effectiveness, managing operations across multiple verticals, and implementing innovative strategies to optimize sales processes and customer onboarding. Kayla holds a BA in Communications with a focus on Public Affairs from California State University, Chico.