Belén De Angelis

Customer Success Team Leader - Mediterranean at The Hotels Network

Belén De Angelis has a diverse work experience in various roles and companies.

Belén started their career as a Receptionist & Secretary at Obra Social Luis Pasteur in 2008 and held the position until 2012.

In 2012, they joined GRUNDFOS as a Marketing Analyst, where they collaborated with the sales department to improve business through marketing actions. Belén conducted market research, surveys, and managed customer relationships. Belén worked closely with the marketing department based in Denmark. Their role at GRUNDFOS ended in 2014.

In 2014, Belén worked as a Marketing and Sales Analyst at Competition Policy International. Belén developed and closed new business worldwide, while also renegotiating renewal business. Belén effectively addressed customer needs and inquiries, and was responsible for database management. Their time at Competition Policy International was limited to 2014.

Belén then joined Travelport in 2015 as a Commercial Assistant. Their responsibilities included identifying and developing new business areas within Argentina and conducting product demonstrations, budget preparations, and contract negotiation. Belén also attended industry events to build relationships and create new leads. Their tenure at Travelport ended in 2016.

From 2016 to 2019, Belén worked as an Account Manager at Booking.com. Belén managed a portfolio of B2B accounts, focusing on adding business value and consistently growing their business. Belén was responsible for the full sales cycle, from acquisition to onboarding and management.

In 2019, Belén transitioned to Airbnb, where they worked as an Account Manager until 2020. Their role involved managing a portfolio of B2B accounts, establishing and nurturing successful business relationships, managing and forecasting key account metrics, and driving new business development.

Most recently, Belén joined The Hotels Network in 2020. Belén initially served as a Senior Customer Success Manager, responsible for offering clients a hotel tech ecosystem to boost website conversions and average daily rates by adding tools to their websites. Currently, they hold the position of Customer Success Team Leader, although specific details about their role and responsibilities are not provided.

Belén De Angelis pursued their education in a chronological manner, starting with their Bachelor's degree in Business/Corporate Communications from Universidad de Ciencias Empresariales y Sociales, which they completed from 2008 to 2012. After acquiring their undergraduate degree, they furthered their academic journey by enrolling in Ostelea, Tourism Management School, where they pursued an MBA in Tourism and Hospitality Management from 2020 to 2021.

In addition to their formal education, Belén De Angelis has obtained certifications to enhance their skills and knowledge. In May 2020, they achieved a score of 79/100 (C2 Proficient) in the EF SET English Certificate from EF Standard English Test (EF SET). Furthermore, in October 2015, they acquired the Worldspan GDS basics certification from Travelport.

Links

Previous companies

Travelport logo
GRUNDFOS logo
Airbnb logo

Timeline

  • Customer Success Team Leader - Mediterranean

    June 1, 2023 - present

  • Senior Customer Success Manager

    August, 2020

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