Jaana Chan

Jaana Chan has a diverse work experience spanning over a decade. Jaana currently works at The Hotels Network as Market Manager APAC - MarTech Consultant, where they focus on optimizing digital customer journeys and influencing buying decisions through personalized customer journeys. Prior to this, Jaana served as a Senior Consultant at Michael Page, specializing in 360 Technology recruitment. Jaana also worked as a Business Development Manager at FCM Travel Solutions, where they implemented customized travel technologies and exceeded sales targets.

Earlier in their career, Jaana held various roles at HotelPlanner.com, including Regional Product Director and Regional Product Manager for the APAC region. Jaana also worked as an Assistant Brand Manager at EFTC Hong Kong and gained valuable experience in the hospitality industry through positions at Shangri-La Hotels and Resorts, where they started as a Hotel Management Trainee and later served as a Club concierge - Service Leader.

Overall, Jaana has a strong background in marketing, technology recruitment, business development, and hospitality management.

Jaana Chan attended Berufskolleg Wirtschaft und Verwaltung Siegen-Wittgenstein from 2007 to 2010, where they earned a degree in Hotel Management. Jaana has also obtained several additional certifications, including Lean Six Sigma Foundations from LinkedIn in August 2021, Marketing Tools: The Top 50 Digital Marketing Tools and Services from LinkedIn in June 2021, Cert Prep: Scrum Master from LinkedIn in March 2021, Scrum: Advanced from LinkedIn in March 2021, Python project for AI & App development from IBM Tealeaf in February 2021, and Recruiting, Hiring, and Onboarding Employees from Coursera in April 2020.