The Hut Group
Rachel Danskin has extensive experience in customer service operations, currently serving as Director of CS Operations and Head of Global Customer Service at THG since March 2010, where responsibilities include leading a team of 138 customer service advisors, team leaders, and managers. Prior to this role, Rachel held the position of Learning & Development Team Leader at Cheshire Police from September 2008 to March 2010 and worked at Caudwell Communications as Company Trainer and Customer Service Team Manager from May 2003 to September 2008. Rachel began a career in customer service at Dextra Accessories as a Sales Advisor from March 1999 to April 2002.
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The Hut Group
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THG (www.thg.com) is a vertically integrated, digital-first consumer brands group, retailing its own brands predominantly in beauty and nutrition, plus third-party brands, via its proprietary, end-to-end, e-commerce technology, infrastructure and brand-building platform (THG Ingenuity) to an online and global customer base.