Sally M.

Customer Service & Dispute Resolutions Lead at The Iconic

Sally M. has a diverse work experience spanning from 2018 to 2021. Sally started their career as an Administration Assistant at Heliocol Solar Pty Ltd from March 2018 to February 2020. Sally then worked as a Customer Service Officer at Smartgroup Corporation from March 2020 to October 2021, where they provided exceptional customer service through inbound calls and emails. Sally consistently achieved high customer satisfaction ratings and received commendations for resolving complex complaints. Currently, they hold two roles at THE ICONIC, starting in October 2021. Sally serves as a Senior Customer Service Representative and also provides floor support and resolves disputes.

Sally M. attended Winmalee High School from 2012 to 2017, where they completed their Higher School Certificate.

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