Richard Norman is currently the IT Service Operations Manager at The Insurance Emporium, with previous roles as the Group IT Manager at Ligentia and Technical Services Manager at Hermes Parcelnet Ltd. Prior to those positions, Richard worked as the IT Change Manager and IT Service Delivery Manager at International Personal Finance, and as a Senior IT Solutions Architect at an undisclosed company. With a background in IT management and technical roles, Richard has experience in disaster recovery, IT security, IT infrastructure, and project management. Richard holds education from Leeds Grammar School and Teesside University.
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