Gemma Smith-Brown

Gemma Smith-Brown has a diverse background in customer service management, with experience in various industries such as sports, finance, and retail. Gemma has held managerial roles in companies like The Jockey Club, See Tickets, and Capital One. Gemma's expertise lies in managing call centers, ticketing, customer relationships, and practice operations. With a strong educational background, Gemma excels in staffing and supporting key events in the racing calendar.