Graham leads Fidem activities related to Product Strategy, Value Proposition Design, and Marketing.
Prior to Fidem, Graham helped build and launch the new Merchant Processing Platform for Bank of America created as a result of the dissolution of the Joint Venture with FISERV. In this role, he helped design go-to-market strategies for Merchant Services product offerings and built the Strategic Data Platform for the newly launched business. Before Bank of America, Graham held successively senior leadership roles at TD Bank and American Express in both Issuing and Acquiring businesses with ownership of Customer Acquisition, Pricing, Product Strategy, Competitive Intelligence, Marketing Effectiveness, Investment Optimization, and Reporting & Analytics.
Graham holds a Bachelor of Science in Finance from the West Chester University of Pennsylvania.
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