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Sonya Hartle

Call Center Operations Manager At Kepro at KEPRO

Sonya Hartle is an experienced professional in call center operations and sales management, currently serving as Call Center Operations Manager at KEPRO since July 2018. Prior to this role, Sonya held positions at Benefit Communications Inc., including Call Center Supervisor and Benefit Counselor, where responsibilities included enrolling employees in benefit options and communicating benefits effectively across diverse employee groups. Sonya has extensive knowledge in computer and phone systems and is licensed in 48 states for Life & Health Insurance, with appointments from various reputable insurance companies. Earlier in the career, Sonya was a Sales/District Manager at Richardson Division, overseeing the recruitment and training of agents, financial management, and achieving annual sales goals in health and life insurance enrollments.

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