Don Harding

Incident, Problem And Change Manager at The Lottery Corporation

Don Harding is an experienced IT professional currently serving as the Incident, Problem and Change Manager at The Lottery Corporation since August 2025, overseeing end-to-end ITIL processes to ensure reliable services and safe changes. Previously, Don held various roles, including Technical Delivery Manager at NEC Australia and Change and Release Management Consultant for the Northern Territory Government. With a strong focus on service delivery and customer satisfaction, Don's career includes tenures at organizations like Telstra, City of Gold Coast, and SingTel Optus, where responsibilities encompassed major incident management, service relationship management, and implementing change management processes. Don's educational background includes a Bachelor of Information Technology and a Bachelor of Business from Charles Sturt University, a Diploma in Website Development, and a Certificate III in Commercial Cookery.

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