Tennille Batterbee

Tennille Batterbee is a seasoned IT professional, currently serving as a Senior Systems Engineer at The Lottery Corporation since April 2023. Prior experience includes significant roles at Tabcorp, where contributions as End User Engagement Manager, Service Desk Manager, and Enterprise Enablement Lead resulted in substantial improvements in service delivery and team performance. Notable achievements include an 88% reduction in ticket backlog and a 20% increase in first ticket resolution rates. Tennille's career began at Tatts Group as a Software Engineer, with extensive experience in ServiceNow administration and customer support roles. Education includes a Bachelor of Behavioural Science in Psychology from Griffith University, completed in 2004.